A Study Of Kolej Komuniti Jasin Staff Work Satisfaction Level

Abstract

Human resources are the main driving force for the success of an organization. The satisfaction of working staff in an organization at a good level can produce high-performance, motivated and efficient staff while helping to increase productivity and achieve performance indicators targets set by the organization. The management of an organization needs to ensure that the level of job satisfaction of its employees is always at a good level. Hence, the objective of this study is to identify the level of job satisfaction of Kolej Komuniti Jasin staff and factors that may affect the level of job satisfaction among the staff of Kolej Komuniti Jasin. This study was conducted through the distribution of questionnaires using Google Form software. 52 respondents out of 65 total staff of Kolej Komuniti Jasin filled out the questionnaires distributed. Respondents comprised a group of lecturers and support staff of Kolej Komuniti Jasin. The data were analysed using the Statistics Package for Social Science (SPSS) version 27.0 software. Frequency analysis is used to analyse the respondent's demographic information, while the mean technique is used in descriptive analysis. The findings showed that Kolej Komuniti Jasin staff's job satisfaction is at a very satisfactory level. From the results of this study, it was found that other facilities/services factors are the main factors that can influence the level of job satisfaction among the staff of the Kolej Komuniti Jasin. This study shows that the management practices of the Kolej Komuniti Jasin organization currently implemented meet the level of job satisfaction among its staff. From this study, there are inputs and suggestions that the management of Kolej Komuniti Jasin can evaluate as an improvement of management practices in the future.