Investigating Influential Factors on Student Engagement and Success in Lifelong Learning Online Courses for Practical-based Subjects: A Case Study Approach

Abstract

Kolej Komuniti, recognized as a leading provider of lifelong learning, traditionally offers face-to-face courses to enhance community skills and knowledge. The COVID-19 pandemic precipitated a seismic shift, compelling a rapid transition to online platforms. This shift expanded engagement beyond the targeted areas but posed significant challenges, particularly for delivering practical-based subjects online. This study investigates factors influencing student engagement and success in online lifelong learning courses focused on technical subjects. Utilizing a case study methodology, data were collected from participants enrolled in an Internet of Things course via a prominent online learning platform. The findings identify three key factors: Instructor Presence, Engagement with Instructor, and Digital Competence. These elements are crucial for enhancing student engagement and success in online technical courses. The study offers valuable insights for educators and course designers to improve the quality and effectiveness of online lifelong learning experiences in technical domains.