Effectiveness of Online Supplier Performance Evaluation

Abstract

Positive reforms of the institution in the conduct of assessments are strongly influenced by the latest technology adoption strategies. It is well known that the process of online system development often faces many difficulties that need to be addressed. This study was conducted to identify the effectiveness of online supplier performance evaluation methods and to classify the factors that assist in improvement through the analysis of the results. Data were collected by distributing questionnaire to the staff who used the online supplier’s performance evaluation at Politeknik Sultan Salahuddin Abdul Aziz Shah, Selangor and were analysed uusing IBM SPSSS 25.  The results of this analysis show that the online performance evaluation of suppliers can effectively replace the traditional evaluation system. Hence, a few key points need to be discussed in order to provide useful inputs to the institution in the hope of making the online supplier's performance evaluation system more effective in line with what is expected of the current changes.