Penang Community College Academic Employee Job Satisfaction and PdPDT Usability Evaluation in Post COVID-19 Pandemic MCO

Abstract

During post MCO by the COVID-19 pandemic, interchangeable between face-to-face working and work from home is directed suddenly. Consequently, employees needed job’s re-working to work with online system. Hence, these two issues defining the research design in two dimensions, aiming to examine the parameters that influence job satisfaction, and online system usability for teaching and learning. This research survey focuses on Penang Community College academic employees and measures by Andrew & Whitney Satisfactory Scale and System Usability Scale questionnaire templates. Then, the responded questionnaires are analysed by preliminary analysis, EFA, Regression Analysis, and Post Hoc test. The findings are feeling: ‘about job’, ‘work for the job’, and ‘what available for doing the job’ are significantly affected JS. Besides, co-worker and ‘where is the work’ relation with JS is in a positive direction. Moreover, questions regarding: ‘frequent use of PdPDT’, ‘inconsistency in PdPDT’, and ‘many need to learn before starting using PdPDT’ are the most effective in predicting SUS score.