Facilities Maintenance Management Practices At Higher Education Institutions

Abstract

Higher Education Institutions (HEIs) play a pivotal role in national development by fostering knowledge creation, enhancing human capital, and fostering innovation. Despite their significance, HEIs often overlook maintenance management, crucial for sustaining infrastructure quality and functionality. This study examines Facility Maintenance Management practices in three (3) longstanding premier Kolej Komuniti in Selangor: Sabak Bernam, Selayang, and Kuala Langat. Using a quantitative approach with a sample of 91 respondents, data analysis reveals a preference for planned preventive maintenance over corrective measures. The data obtained was analyzed using IBM SPSS version 27.0 software. The respondents include users of the facility services at the Community College, such as top management, academic staff and administrative staff. The objective of this study is to identify the current maintenance management practices in Community Colleges, examine the issues and problems that arise, and suggest the best practices for maintaining campus building. Key findings underscore the importance of skilled personnel, proactive strategies, and adequate budget allocation. However, challenges such as insufficient planning, monitoring inefficiencies, and budgetary constraints persist. Recommendations emphasize the need for robust maintenance policies aligned with organizational goals and greater openness to addressing maintenance issues. Ultimately, implementing best practices in maintenance management can enhance the longevity and utility of Community College campuses, advancing strategic objectives and organizational effectiveness.