Mitigating Contractor’s Claim on Loss and Expense due to the Extension of Time in Public Projects: An Exploratory Survey

Abstract

The main research aim is to look at mitigating construction claims on the issues of Loss and Expense in construction projects. This paper however, aims to explore the understanding and also viability of the research topic with reference to the Public Works Department (PWD) projects in Malaysia. Some of the critical issues and challenges faced by the clients in mitigating the contractor’s loss and expense claims will also be highlighted accordingly. Data were collected through an exploratory survey that was distributed among selected multi-discipline professionals in the PWD as well as in the private sectors for comparative purposes. Data were then analysed with the inclusion of the results, comments and recommendations on the importance of research in mitigating contractor’s claims on loss and expense due to the Extension of Time (EOT). The findings showed that 90% of the respondents agreed on the relevance of the research topic in relation to the minimization of loss and expense claims. The findings from this study will also be used in establishing fundamental aspects of the research especially in developing key objectives of the main research.