Prioritising Optimal Actions in Pandemic Management: An Analytical Hierarchical Process Approach

Abstract

The stage of the decision-making process is the most complex one, and it is necessary to emphasize a variety of aspects to have a positive effect on the stage that comes after it. In order to resolve a problem or make an evaluation of something, decisions need to be made by the decision maker, who should be free from any bias or outside influence. This study concentrates on the operation in North Port, Port Klang, Malaysia, which is the main pulse of the Malaysian economy, aiming to deal with the pandemic by making the most accurate decisions possible systematically for those decisions to be able to deal with the pandemic that has struck. It has been determined which categories contribute to the actions that need to be taken to deal with the pandemic at the port, and all these categories have been enumerated so that specialists can evaluate which categories are the most influential. For data analysis, the Analytical Hierarchical Process (AHP) method is utilised, and the findings also assist decision-makers in making the appropriate choices. Consequently, based on study's findings, it was discovered that the primary criterion that needs to be prioritized in North Port's response to the pandemic is health and safety, which received a score of 20%, followed by technology (18%), PPE (18%), MCO (12%), wedges (9%), manpower (8%), damage (6%), origin country (5%) and lastly delay time (5%). Therefore, the port side may use the possibility presented by this study to systematically decide any problem that may arise at the management level.