Assessment of Signal Strength for Communication Service Providers Using Network Monitor Application

Abstract

Ensuring strong signal strength is crucial for facilitating seamless conversations and swift data transmissions, particularly as cell phones have become indispensable tools for individuals and businesses. The quality of communication by service providers directly impacts users' experience and productivity, emphasizing the importance of evaluating and comparing signal strengths. Hence, this study aims to assess the signal strength between two local communication service providers in an urban city in Malaysia. A network monitoring system was utilized to assess the signal strength at six base points. Signal strength data were collected at six locations using global positioning system (GPS) equipped devices. Measurements were conducted during afternoon hours on consecutive weekdays to account for temporal fluctuations. During both morning and evening drive tests, an analysis of the received signal strength (RSSI) values was conducted for Telco A and Telco B. In the morning, Telco A displayed an average RSSI value of -92.8 dBm, while Telco B exhibited an average of -92.2 dBm. Conversely, during the evening, Telco A's average RSSI was -92.2 dBm, while Telco B showed an average of -94 dBm. Given that increasing RSSI indicates better performance, the observed data leads to the conclusion that Telco B outperforms Telco A. These findings provide valuable insights into the performance of communication service providers and can inform decisions aimed at improving signal strength and overall network quality. By addressing areas of weakness identified through this study, providers can enhance the user experience and ensure optimal communication services for individuals and businesses.