Defect Ratio in TV Production Process: A Case Study Towards Improved Quality

Abstract

Quality level in TV manufacturing process had been an issue to overcome in recent times. This is because emphasize on quality level at early stage is not established as production output had been the main focus. This study is to expose the defect based on TV models and on final product in order to reduce defects by identifying where the highest waste is occurred. The approach used in this study is direct from the NEXUL system from November 2016 to January 2017 to identify the major defect contribution at TV production process. The implementation of quality tools in the TV production process can bring down the current defect part per million (DPPM) for TV product defects. The data is gathered by extracting from the TV production process server and analyzed using Pareto Chart. The total defect of five TV models had been identified by using quality tools and the highest value is 4196dppm. It has been found that the quality factors and environment play a big role in deciding the causes of the high defect rate.